And it failed spectacularly.

We only needed a simple form, but we wanted to be fancy, so we used “nextcloud forms”.

The docker image automatically updated the install to nextcloud 30, but the forms app requires nextcloud 29 or lower. No warning whatsoever. It’s an official app, couldn’t they wait that it was ready for NC 30 before launching it? The newsletter boasts “NC hub 9 is the best thing after sliced bread” yet i don’t see any difference both in visual or performance compared to NC hub 2

Conclusion: we made our business to rely on nextcloud forms as a signup form, but the only reason we were using it was disabled who knows how many weeks ago.

  • gamermanh@lemmy.dbzer0.comEnglish
    1·
    9 hours ago

    then a bit of warning is suggested

    Which was given by the app that gets broken by the update

    Windows doesn’t tell you that upgrading to 11 will break x, y, and z that you have installed, you’re expected to go to the sites for those programs and check if they work. Same exact idea

    The same company making both apps is never a guarantee that they’ll play nice day 1, for many reasons

    I’ll repeat: learn from your mistake instead of blaming other people for your naivete. If an app is important and might break during an update of something: check the apps documentation to see if it supports said update

    • Moonrise2473@feddit.itOPEnglish
      11·
      8 hours ago

      Ok i get it, it’s best practice to do rushed releases without QA because users are the free testers.

      They definitely had no way to know that their own app was incompatible, this is definitely a problem of the stupid user. Idiot user who believed their newsletter “update now, hub 9 is the best thing ever”. The user should have known that stable = untested beta

      Also, this issue happened exclusively to me in the whole world, because everyone else isn’t an idiot like me and checks 30+ release notes scattered in 30 different repositories to guess any incompatibility. I was lazy and only checked the main notes! Such an idiot! Why I didn’t check every single installed app? It’s just 30! Nextcloud devs couldn’t have known that nextcloud devs didn’t update the manifest of the forms app! I should have checked before! Completely my fault!

      Now if you excuse me I got an update to the Windows nextcloud desktop app and it must reboot after update because reasons even if there’s a GitHub issue with 200 angry comments about that. No wait! Stupid me! First I have to fire a VM and use a whole week to write automated tests that account for every possible combination of settings, language, power management, installed apps and so on. Otherwise I could lose a worthless survey that nobody reads and that will definitely get me fired!

      • gamermanh@lemmy.dbzer0.comEnglish
        1·
        6 hours ago

        Ok i get it, it’s best practice to do rushed releases without QA because users are the free testers.

        You literally used the wrong version. As I stated: the app you’re talking about clearly states it does not have a stable release for the version of nextcloud you’re running.

        They definitely had no way to know that their own app was incompatible

        They knew, and told you, right on the app page

        Idiot user who believed their newsletter "update now, hub 9 is the best thing ever

        You said it, not me. I tried being nice but that really is what happened: you fell for what the marketing team wrote and skipped basic IT steps in doing so. Now, rather than just admit you made a mistake that a LOT of people have made (including me, I’m a fucking idiot too) you are whining and doing your best to me talk gymnastics this into you being a victim of something

        How you managed to convince your IT department of anything with a knowledge that shallow and an attitude like that I’ll never know. Grow up.