Now, the airline says the “message was poorly worded and not accurate.” That’s right, United isn’t denying the memo was shared with agents, or that anyone who read the message would think that passengers could rebook onto flights to alternative airports to deliberately avoid the DJT airport.
They can’t have it both ways. It’s either PBI or DJT, and they chose DJT.
It’s United, I knew this was going go shitty at some point.
Right? Every time I fly United it reminds me how much I love Delta.