• @helenslunchEnglish
    13•29 days ago

    If we’ve learned anything in recent years about gamers, it’s that they will cry and stink and throw up their hands, but at the end of the day they will give the publishers their money anyway, so the publishers will continue to exploit them. Sony knows. They don’t care. They already have your money. Valve is not issuing refunds (I tried).

    I will bet good money on them not reversing course on this. Not only that, but it will become the norm moving forward for all PS games.

      • @helenslunchEnglish
        2•28 days ago

        Didn’t refund mine 🤷

        Nothing in that screen capture indicates it was past the refund period.

        • StatickEnglish
          10•27 days ago

          Open a ticket but don’t use the “I want a refund” option. Choose one that will require a human to look at it.

        • @tristan@aussie.zoneEnglish
          8•28 days ago

          220+ hours of game play is WAY past the refund period of 2 hours

          The first time you ask for a refund, the bot with auto decline it based off hours, the second time on it gets a human review. If you keep applying, eventually you’ll get someone to approve it, and it’ll help if you use the script given in the Twitter thread

        • body_by_makeEnglish
          4•28 days ago

          Mine was a day past and they refunded it, but it was only a day so 🤷‍♂️