Article and rant detailing my extremely negative experience with business account opening and network gear order on Amazon, covering difficulty in getting customer support, difficulty setting up business account, difficulty reporting potential security issue, shipment of second-hand open-box devices instead of new items, Amazon's refusal to send replacements, problems with the process of used items collection and associated refund, barrage of auto-generated emails, zero customer care, my subsequent decision to shop local, other details, and more
    • MentalGymnastics@sh.itjust.worksEnglish
      25·
      2 months ago

      Ofc I am, Amazon has done great amazing things for society and I have every right to defend Amazon from these crazy entitled people. Have you seen the comment from the guy who can’t accept the fact that Amazon can’t accept his money for a refunded item he ended up receiving an hour after the refund. The dude for whatever insane reason thinks Amazon will end up deleting his account over fraud down the line and has spent days talking to different Amazon support people who all tell him the same thing, there is no system in place to take your money for a refunded order you later received and don’t worry about it. It’s just insane but that’s how these people think.

      And I can defend Amazon all I want until an anti Amazon moderator decides to ban me and censor me for calling out these anti Amazon and entitled people.

      • braxy29@lemmy.worldEnglish
        3·
        2 months ago

        i thought you were serious. and then i thought you weren’t. honestly, now i’m not sure, but i’m impressed either way.