“It could have been worse,” one owner incredibly concluded.

  • ericjmorey@programming.dev
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    1 day ago

    It needs to communicate to the phone app somehow and anything else is going to be too big a hurdle for a huge portion of the customer base.

    • DarkThoughts@fedia.io
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      1 day ago

      They would be within the same local wifi network. Or you could even use Bluetooth for a direct connection. There’s no reason for those things to connect to the internet, unless you want to update the firmware. Anything else is just a security and privacy risk.

      • ericjmorey@programming.dev
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        8 hours ago

        Good point. But they market the ability to interact with the vacuum machine when you’re away from the house and it seems that this feature gains them more customers than they lose.

      • SpaceNoodle@lemmy.world
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        1 day ago

        Even to update firmware, your phone could download the blob from the servers and then send it to the device via Bluetooth.

      • Nougat@fedia.io
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        1 day ago

        I don’t think you’d even need the device itself to be connected to the internet for firmware. Your phone connects to the internet, gathers up the firmware, sends it to the device over BT. That’s how my helmet comms work.

        • DarkThoughts@fedia.io
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          1 day ago

          If the device is connected to the local network and has some sort of maintenance UI then it might as well. I just don’t want it to be constantly connected or do it on its own.

    • grue@lemmy.world
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      anything else is going to be too big a hurdle for a huge portion of the customer base.

      That’s just a lie companies tell to try to excuse their theft of your data. They could make it work locally and be user-friendly at the same time if they wanted to, but they just don’t want to.

      • ericjmorey@programming.dev
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        8 hours ago

        I don’t think it’s a lie to say that the majority of the customer base cares more about convenience and novelty than security of their vacuum.