• penquin@lemm.ee
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    9 months ago

    Lol. I’m one of those customers. Thank you for letting me know. This company got hacked so many times that we should get free lines for 5 year by now. I’ll be making the move to spectrum here in a couple of months.

    • aubertlone@lemmy.world
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      9 months ago

      Oof if you think spectrum will be an improvement

      Coming from someone that was stuck on spectrum for years…

      • penquin@lemm.ee
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        9 months ago

        I mean, to be fair, all of our carriers are absolute garbage. No exception. I’ve tried all of them and they’re all absolute shit. So, it won’t really make much different which one you go with if it’s all just shit

        • aubertlone@lemmy.world
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          9 months ago

          I mean…

          My experience is different. I have Att for Internet and T-Mobile for phone service.

          Both are marked improvements over other options in our area. Ended up switching to our current coverage plans a few years ago. Very happy with service currently

          • penquin@lemm.ee
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            9 months ago

            ATT has great packages. I love their fiber and how they have 1GB up and 1GB down, which spectrum lacks. As long as you don’t have ATT’s own modem/router, I think you’re in very good service. That could also apply to other carriers, though. It all depends. Lol

    • Ghoti_@lemmy.world
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      9 months ago

      I personally wouldn’t move to spectrum lol

      I would switch to ATT, Verizon, or an MVNO

      • penquin@lemm.ee
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        9 months ago

        My father in law has been with spectrum for over 2 years now. He told me he has no issues. My Internet is from them and the discount is great. I work from home and barely ever need Cellular

        Edit: also I’ve had ATT before and they sucked badly.

        • aubertlone@lemmy.world
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          9 months ago

          Dang, I’ve never heard much positive about Spectrum. Good for you guys

          Had years of shitty service from them.i also work from home, have never needed to use a hotspot

          • penquin@lemm.ee
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            9 months ago

            Their Internet is great if you have your own modem and router, not theirs. Theirs suck. Especially for those who work from home and need VPN connection. Spectrum has been the best so far with VPN. I work in IT support and the majority of my VPN connection issues calls come from ATT, Xfinity and those random unknown providers. Spectrum is really good, again, you should have your own equipment. I do. I only have their wire coming from the pole outside to my house, everything else is mine and I set it up. ONE downside with their network that I wish they’d fix is their upload speeds suck. That’s about it