Agreed with all your points. I used to love Airbnb because it was so much cheaper than staying in a hotel and would give you access to stay in areas much farther off the beaten path. But the last three times I have stayed in an Airbnb I or someone else from my party ended up on the phone for hours with them because the host blatantly lied about something in their listing or otherwise was inhospitable during the stay. Hotels are just way more consistent and when something does go wrong during your stay, you can at least count on a decent customer service experience.