‘It hasn’t delivered’: The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.
‘It hasn’t delivered’: The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.
I concur, in the Netherlands they are rarely ‘full’. Had to wait a couple of minutes during the Christmas craziness, but that about sums up my waiting time at self-checkouts.
I think in the last 5 or so years of using them exclusively I only had to wait in line once due to 3/6 of them being unavailable because of maintainance - and that was maybe 3 minutes tops.