HP is very insistent that users of its printers don't turn to cheaper third-party alternatives for their ink cartridges. It introduced a feature called Dynamic Security in...
From my point of view HP printers are a bad investment.
HP lured me away from Apple about 15 years ago, with promises of better pay and benefits. I made the mistake of believing their lies, and proceeded to work in one of the most hostile environments I’d ever encountered. Aside from the open and constant sexual harassment, I was horrified to see customer service maliciously transfer callers to dead extensions or to the branch in the Philippines, then laugh about it. “Tech support” was for selling more products, not for resolving issues. Management was a shitshow of nepotism, falling-over-drunkenness, corruption, office affairs, and massive cover-ups.
I lasted 8 months, then I fled back to Apple, but I’ll never forget how HP blatantly loathed the customers.
HP lured me away from Apple about 15 years ago, with promises of better pay and benefits. I made the mistake of believing their lies, and proceeded to work in one of the most hostile environments I’d ever encountered. Aside from the open and constant sexual harassment, I was horrified to see customer service maliciously transfer callers to dead extensions or to the branch in the Philippines, then laugh about it. “Tech support” was for selling more products, not for resolving issues. Management was a shitshow of nepotism, falling-over-drunkenness, corruption, office affairs, and massive cover-ups.
I lasted 8 months, then I fled back to Apple, but I’ll never forget how HP blatantly loathed the customers.
Their online tech support these days is no better. Just a maze of dead links and broken, 503-ing pages.
I wonder if they’re still getting away with that in 2024…