I remember playing DnD with my bf’s parents and family friend, all old school players, and they were all baffled that I wanted to play as a kindly full orc druid. The dm was so unprepared for me to try and talk to the bugbears we encountered that they genuinely didn’t have any story planned for them.
To his credit he did improv stuff, I even ended getting the bugbears to team up with our party, he just admitted that he really hadn’t planned for any of us to do anything like that.