Is there some rule that employees have to follow that doesn’t allow customers to bag? Or is it just that they’re incentivized to offer? I’d love some input from people who have worked in some of the bigger companies. For reference, I mostly use Publix.
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This is crazy, I’m in the UK and we have to do it ourselves, I didn’t even realise it was a thing that people packed your bags for you just buying your food. For me that feels like a service you should tip for.
Most places I go to do not do the bagging anyway.
I used to work as a grocery store bagger and it honestly depended. I always said “yes” when somebody asked because I was more than happy to let somebody else do my job, but there were definitely instances in which they bagged things so badly that I had to take over and correct them. Believe it or not, there is a tried and true “method” for bagging (both paper and plastic) and there were some things people did that made it borderline dangerous for their health or just impractical. Think: putting cleaning chemicals with the meat, or putting heavy stuff on top of the bread.
I definitely also much preferred people asking compared to people walking over and just pushing me aside, which they did many times.
If you don’t trust yourself to bag things “right” so that you don’t end up with a mess in your car when you get home, then just let somebody who’s trained do it for you. If you do trust yourself to do it, then at least ask politely.
I don’t ask, I just start bagging. If they get done scanning before I get done bagging I switch to paying and either finish bagging after I’m done, or they finish bagging for me. You can wait for them to scan and then bag but honestly it makes me feel like a jackass to just stand there and watch them do it.
This is mostly at Ralphs/Kroger, but I wouldn’t hesitate to just start packing my stuff in any grocery store unless there was a bagger standing right there. Very rarely do I see any stores that hire enough people to keep baggers around though, usually they just make the cashiers do both jobs.
I do this too, if they don’t have a bagger (especially if they have a line) I’ll just start throwing stuff in a bag. What am I doing anyway besides just staring at them, might as well help them out.
However, I freaking loathe Kroger right now because they’re cutting down on staff like baggers. Corporations see people like us helping out bagging and they see it as “Great! Don’t need baggers anymore!” No you assholes, it’s because you’re trying to squeeze two jobs out of one person: cashier and bagger. Pay your employees double if you want them to do that.
Really? I say “Thanks worker. Gimme my food.” And grab the bag and leave all rushed.
They don’t deserve names. /S
No, I often help bag my groceries. It moves things along faster. I don’t see why anyone would have a problem with it.
I don’t know when it changed, but here in Canada they stopped bagging them. If you buy those reusable bags, they just throw them at you so you can start bagging.
They used to have dedicated baggers at the end of each line. They disappeared. I never really noticed the transition.
There’s usually a self checkout. I almost always scan and bag my own this way.
I don’t know how they’d react if you asked in the regular line tbh 🤔
Recently I’ve noticed a trend at self checkouts where someone will come over and be chatty and offer to help. I literally use the self checkouts because of my social anxiety, and this makes me so uncomfortable. Come to think of it, I should probably send them this feedback since ultimately they’re just trying to be helpful, but I think it’s very misguided.
I appreciate all the responses! I think we just need to be firm when asking to bag. Often, there isn’t a bagger so my partner will start (he used to work at a Target so he’s pretty quick and particular), and an employee will come over and take over even if he insists he would prefer to bag.
It’s tougher at Publix. They have that southern passive-aggressive niceness in their DNA
Considering the pandemic, maybe you could offer the excuse of wanting to reduce your exposure to others’ germs on your food? Just spitballing.
I usually bring my own reusable bags and regardless if a bagger is there or not, I offer to bag my own groceries unless it’s more efficient/faster for me to just ring up my card. I used to be a cashier and I absolutely hated when people would just stand there and watch me bag 3-5 bags of groceries while there’s a line of 4 people behind them. I always appreciated customers who do it themselves. A lot if the time people who bag groceries that aren’t cashiers also clean messes, gather shopping carts, face aisles etc, so if it’s a huge supermarket they’ll probably be happy to skip that job.
A lot if the time people who bag groceries that aren’t cashiers also clean messes, gather shopping carts, face aisles etc, so if it’s a huge supermarket they’ll probably be happy to skip that job.
Actually when i was a courtesy clerk (which included bagging,) bagging was my favorite job. I got to stay indoors, lean on the checkout thingy, chat with the cashier, etc. I don’t know if they still do it, but safeway would schedule you for 30 minute rotating shifts. Some would be bagging, others carts, others still would be “free time” where you walked around and did whatever people asked of you. I always hated when I’d come in and I’d only have two or three bagging shifts.
So if you’ve ever seen a bagger just walk away or randomly appear out of nowhere, that’s because their shift either ended or it just began.
Ah that’s fair, I actually liked bagging groceries when I was an actual courtesy clerk, unless the person was SUPER anal about how things got bagged. Like damnit I know it’s meats separate from veg separate from cleaning products and heavy to light from top to bottom!!! Don’t kill my vibe! Lol. I think it was more bothersome as a cashier to bag groceries, I’m super fast at cashiering so if it’s 3+ bags that will need to be done and the person is done paying and just staring at me the whole time…I just don’t get it. I’m a huge fan of efficiency though so maybe that’s more of a me thing
people who bag groceries that aren’t cashiers also clean messes, gather shopping carts, face aisles etc,
I misread this at first as referring to the customers who bag their own groceries, and I was surprised that there were so many other people like me that are happy to bag their own groceries and will also pick up trash on their way into/out of/through the store and tidy up the cart situation when stashing theirs that it is noticed as a trend by employees and also that the others are tidying the shelves too…!!! And then it sunk in that you’re talking about the “cart pusher” job title, not my fellow Tidiness Fairy customers 😂🤦
Hahaha aw I wish! I definitely round up stray shopping carts and put them in their corrals, though. That way I’m helping staff AND other customers by freeing up parking spots!
No grocer in my area bags a customer’s groceries for them anymore, so it’s not rude; it’s the only way your shit is getting in bags.
Back a long time ago when I worked as a cashier, it was store policy for us to bag everything for the customer. They could offer to bag, but we were expected to just start bagging automatically unless they interjected.
What… Wh… what do you have against my ba… Bagging? I played so much Tetris to get this good…
when I worked as a grocery store cashier for a few months, I dont think I was ever given any kind of rule that customers couldnt bag. Usually both the customer and I would bag things, sometimes they’d stand and let me do it, and once or twice they were just like “It’s okay, let me take care of it” and Id let them do it. Never considered it rude or anything.
It really depends on the store and where you are. Some don’t have enough folks to bag, so if you want it done you pretty much have to do it yourself. If there are baggers standing there and not otherwise engaged, it’s probably rude to jerk it out of their hands (as it were).
It may depend on the store. My local publix trains it’s employees like Chick-fil-A does, and they probably would be offended if you didn’t let them help you.
The baggers at my local food lion (if there is a single one in the store) are offended that they have to help you at all (probably because they’re expecting you to be the fifth person today to come back in the store demanding a refund for the one cracked egg in their dozen)
I used to work at Publix, the average bagging employee is not gonna give a shit if you want to bag yourself, but they are trained to do it. The customer’s preference will be more important, especially at Publix where customer service is a point of pride. If you firmly and kindly say that you’re going to bag it yourself, then they’ll understand.
