I can’t give more approval for this woman, she handled everything so well.
The backstory is that Cloudflare overhired and wanted to reduce headcount, rightsize, whatever terrible HR wording you choose. Instead of admitting that this was a layoff, which would grant her things like severance and unemployment - they tried to tell her that her performance was lacking.
And for most of us (myself included) we would angrily accept it and trash the company online. Not her, she goes directly against them. It of course doesn’t go anywhere because HR is a bunch of robots with no emotions that just parrot what papa company tells them to, but she still says what all of us wish we did.
(Warning, if you’ve ever been laid off this is a bit enraging and can bring up some feelings)
Yeah, just to second them, most companies won’t share much more than the vaguest of summaries of your time there. Such as “yes they worked here between these dates doing job”. Keep in mind the person answering the phone most likely doesn’t even know who you are unless you give a direct line to your direct report.
But there’s a bigger reason; they could potentially be sued for damages. If what HR has in the file isn’t true, or the manager misremembers, or any other long list of things. They would be defaming you. Hard to win, harder to prove, but still something most companies want to steer clear of.
There are also state laws which dictate what can and cannot be said about a past employee, but that varies from state to state.